13SICK provides bulk-billed after-hours home doctor services for non-life-threatening medical concerns when your regular GP is unavailable.

The Child Safety After Hours Service provides urgent child protection support outside standard business hours.

Queensland Child Safety Services works with families and young people to ensure children are safe and protected from harm.

DVConnect provides 24/7 confidential crisis counselling, safety planning and emergency accommodation referrals for people experiencing domestic and family violence in Queensland. Separate support pathways are available for women, children and men.

The Gold Coast Health Acute Care Team provides urgent mental health assessment and crisis response services for individuals experiencing acute mental health episodes.

Gold Coast Health’s Alcohol and Other Drugs Service provides assessment, counselling, withdrawal support and treatment programs for individuals experiencing alcohol or drug-related concerns.

Gold Coast University Hospital delivers major trauma, emergency and specialist services across the Gold Coast. Open 24 hours for urgent and critical care.

Gold Coast Youth Service supports young people aged 12–25 with housing assistance, education support, employment pathways and case management.

The Homeless Persons Information service provides statewide information and referrals for emergency accommodation and housing assistance.

Kids Helpline is a free and confidential 24/7 counselling service for young people aged 5 to 25. Support is available by phone, webchat and email for any issue, big or small.

Lifeline provides 24/7 crisis support and suicide prevention services. If you are feeling overwhelmed, distressed or unsafe, trained counsellors are available anytime to listen and support you.

Lives Lived Well provides counselling, rehabilitation and recovery programs to support young people and adults experiencing alcohol or drug challenges.

The Poisons Information Centre provides immediate advice on poisoning, overdose and toxic exposures. Available 24 hours a day for urgent medical guidance and support.

Call Triple Zero (000) in life-threatening or time-critical emergencies for police, fire or ambulance assistance anywhere in Australia.

QLife provides free, anonymous peer support for LGBTQIA+ people and their families. Trained community members offer inclusive, non-judgemental support via phone and webchat, helping young people navigate identity, relationships, mental health and life challenges.

Robina Hospital provides emergency medical services, acute care and specialist hospital services for the southern Gold Coast community.

Salvos Connect provides practical support including financial assistance, housing support, counselling and referral services for individuals facing hardship or substance-related challenges.

St John’s Crisis Centre provides emergency relief, financial assistance, food support and referrals for individuals and families experiencing hardship.

The Family Centre provides counselling, family support and early intervention services for young people and families across the Tweed region.

Queensland’s public transport authority providing bus, tram and train services across the Gold Coast and Tweed region, including student concession information and travel planning tools.

Tweed Valley Hospital provides emergency and acute care services for the Tweed and southern Gold Coast region, including 24-hour emergency support.

YHES House provides counselling, accommodation support and case management for young people and families experiencing housing instability or crisis.